Articles

Get the latest news on Telescan as reported by the premier magazine for the Teleservices Industry:
Connections Magazine

The mission of Connections Magazine is to be the principal
clearing house of relevant and practical information for the outsourcing call center, teleservice, & phone answering industry.

The Telegram eNewsletter from Telescan & Axon:
Tele-Gram, Winter 2007

Inside this issue:

All Around Telescan introduces Bob Zoellner, Director of Technical Services & Kelly Duncan, Administrative Assistant.

Sales & Marketing Corner announces Training Webinars: Spectrum Data Manager AMR Setup on January 21,2008, Spectrum Smartscript's Scripting Software How To's on February 21, 2008.

Development Initiatives describes new features being field tested for the next Spectrum Data Manager & On-Call Scheduler software release.

Tech Talk provides processes for backing up Prism, Voice Mail, SDM, & Communications Server systems configuration data files.

Did You Know your Prism system can be setup to perform workstation to supervisor intercom calls? Setup instructions are provided in this issue.