TELESCAN Messaging Systems Telescan Selecting the right equipment for your business is an absolute necessity for efficient call processing. Because your Telephone Answering Service (TAS) business is a 24-hour operation, you need the assurance of reliable equipment and backup service. The equipment - and manufacturer - you select to provide your equipment will be a critical element in the success of your business. Telescan Spectrum Messaging Systems are designed to satisfy the needs of new start-up businesses, and feature low entry cost with built-in growth capability. Telescan has provided mission-critical answering equipment and services to telephone answering services since 1976. Our years of experience manufacturing TAS equipment and providing around-the-clock technical service to our system users is your assurance of our commitment to your business success. Spectrum Systems A Spectrum Messaging System becomes the engine that powers your TAS business. It will operate reliably 24-hours each day, all year long. Spectrum Systems guarantee long-term efficient and reliable operation and provide the following key functions: Identify incoming calls and know which of your clients the call is FOR Presents client-specific call information to the answer agent to allow efficient handling of the call Distributes calls among agents for work load leveling and call processing efficiency Instantly routes calls to agents and re-assigns calls based on their status and duration Allows for the storage of text messages taken by agents Provides quick agent access to stored client messages in response to client requests Tracks agent, client, and traffic activities for management and billing purposes Delivers stored messages to clients to complete the messaging transaction This wide range of features and capabilities - combined with built-in reliability and Telescan customer service backup - makes a Spectrum Messaging System an indispensable tool for your business success. Download more information about the Spectrum Messaging System Download the 11-page WORD version of "Starting a TAS Business"