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The Administrator
enables agents and supervisors to create and
edit account settings and information. The tool
also gives users access to the various system
databases and a range of diagnostic tools |
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The Forms Editor allows users
to create customized message and data-entry forms
for clients |
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The Catalog Editor and Complier
enables users to create customized catalogs for
order-entry clients* |
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The On-Call Editor creates
customized on-call schedules for clients that
are then presented to call agents* |
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The Messenger Agent offers
users instant, real-time text messaging with
call agents and desired clients* |
| |
* Optional system enhancement |